Managed Healthcare Executive April 9, 2024
A new study finds that of the patient portal messages that result in a bill, most involved physicians helping patients with high blood pressure or diabetes.
Medicare beneficiaries are communicating more with their physicians through patient portal messaging, but just a small portion (about 0.05%) of these results in a bill to Medicare to evaluate or manage health conditions. Of the messages that results in a bill, most involved physicians helping patients with high blood pressure or diabetes, finds a new study published in Health Affairs Scholar.
Early in the COVID-19 pandemic, CMS announced Medicare would pay providers for virtual services, including digital messages through a patient portal, that required at least five minutes of medical decision-making. But after a...