Becker's Healthcare July 18, 2025
Patient portal use is on the rise, as more patients access their medical information online, increasingly through apps, HHS reported.
Here are six things to know about patient portal adoption, according to the July report from the Office of the Assistant Secretary for Technology Policy/ONC:
1. In 2024, 65% of individuals nationwide accessed their online medical records or patient portal, up from 25% in 2014.
2. Proxy or caregiver access to patient portals more than doubled between 2020 and 2024, from 24% to 51%.
3. App-based access to online health records rose from 38% in 2020 to 57% in 2024, while web-based use...
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Topics: ASTP/ONC, EMR / EHR, Govt Agencies, Health IT, HHS, Patient / Consumer, Provider, Survey / Study, Technology, Trends