Medical Economics June 17, 2024
Chris Mazzolini

A small study conducted at a primary care practice in Philadelpha found that using medical assistants to filter and triage patient portal messages was an effective time saver for physicians, and had other beneficial results when it came to physician burnout and a gender gap in responses.

For other practices considering a similar workflow, what recommendations do the practice leaders have? Watch the video to find out.

The results of the study — authored by Jennifer N. Lee, MD,...

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Topics: Patient / Consumer, Physician, Primary care, Provider, Survey / Study, Trends
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