Becker's Healthcare February 25, 2025
Naomi Diaz

Since the pandemic, physicians have seen a 57% increase in online patient portal messages, yet few health systems bill for medical advice messages, a Feb. 25 survey from Vizient found.

Vizient and the Association of American Medical Colleges surveyed 40 health systems across 24 states to examine how they are using patient portal communication, including medical advice messages and structured e-visits.

Here are five key findings from the survey:

  1. Between 51% and 75% of...

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Topics: EMR / EHR, Health IT, Health System / Hospital, Patient / Consumer, Physician, Provider, Survey / Study, Technology, Trends
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