Healthcare IT Today January 20, 2023
So often in talking about Revenue Cycle Management (RCM) the focus is placed onto the organization. How do we improve RCM? How to can we incorporate digital solutions into RCM? Because when talking about the money of an organization, we automatically look towards the business of the organization. However, that leaves out one huge piece of RCM. The patient. Without the patient, there is no one giving you the revenue you are trying to manage. So let’s take a moment and focus on the patient’s experience with RCM.
We reached out to our wonderful Healthcare IT Today Community to get their insights on what RCM looks and feels like on the patient’s end. Read what they had to share down...
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