Healthcare DIVE May 10, 2022
Dive Brief:
- Patient experience scores and safety indicators at hospitals have declined during the COVID-19 pandemic, showing how the crisis has affected healthcare delivery “at every level and every setting,” according to a report out Tuesday from The Leapfrog Group, which grades hospitals on quality and safety.
- One major metric that has shifted during COVID-19 is responsiveness of hospital staff, which saw a dip to 63% at the midpoint of the pandemic from July 2020 to March 2021, compared to 67% before the pandemic began, according to Leapfrog.
- The group’s biannual safety grades varied widely across different hospitals in the spring. Across all states, 33% of hospitals earned an A in the spring, 24% earned a B, 36% earned...
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