Patient experience, clinical excellence top drivers of hospital tech investments in next 12 months
Healthcare IT News June 20, 2018
Healthcare organizations are also planning to ramp up customer relationship tools as they continue on the path to self-disruption, according to new research from Ernst & Young.
Hospital IT executives and professionals know that many healthcare organizations are amid a digital transformation. But where are they focusing those investments in the year ahead?
A new nationwide poll released by Ernst and Young found that almost all of the participants — 91 percent — have or are planning to undertake a technology adoption initiative in the next 12 months. Seventy percent cite improving patient experience as a key factor driving the initiative, 58 percent cite clinical outcomes and 59 percent customer relationships. Yet almost half, 46 percent, are...