Healthcare IT News February 10, 2025
Initial findings from a three-year analysis from athenahealth suggest the idea that providers’ use of digital patient outreach tools increase documentation burdens is a misconception.
Data from the Patient Digital Engagement Index tool in use with athenahealth electronic health records showed healthcare practices with higher patient digital engagement experience improved financial performance and saw a reduction in time spent on after-hours documentation, the company said Monday.
WHY IT MATTERS
Researchers that compiled the new study used PDEI tool data from the athenaOne network from 2021 to 2024, which involved information from 50 million deidentified patients across more than 6,300 practices.
The athenahealth PDEI tool informs practices about their patient digital engagement.
“They can actively measure and track their patients’...
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