Patient Engagement March 10, 2020
Privacy and security concerns, as well as perceptions of limited utility, have squashed patient engagement technology adoption rates.
Consumer uptake of key patient engagement technologies isn’t as high as it has been in years past, according to a new report from Accenture, underscoring a rift between patient expectations and technology offerings of late.
Since Accenture began conducting this survey, the number of healthcare consumers using digital care management technology has decreased.
In 2014, the number of patients using smartphone or tablet apps to manage their own health came in at 16 percent. By 2018, this number swelled to 48 percent, but that’s where the growth stopped. In 2020, 35 percent of patients said they were using smartphone or tablet apps...
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