Patient Collections Growing Concern for Rev Cycle Leaders

HealthLeaders Media January 24, 2024
Jasmyne Ray

Patient collections has surpassed denials management as the biggest concern for revenue cycle leaders, a new report found.

KEY TAKEAWAYS

– 48% of revenue cycle leaders said patient collections are their biggest concern.

– Difficulties understanding benefits, lack of price transparency, and complex billing processes contribute to a frustrating process.

Should you be taking a closer look at your back-end operations? While denials management is a longstanding issue for an organization’s revenue cycle, a recent report found that timely patient collections are a growing concern.

In the report, authored by Salucro Healthcare Solutions, 48% of revenue cycle leaders said patient collections are the biggest issue they’re facing, surpassing familiar issues like denials management and hiring/staff training.

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