mHealth Intelligence January 8, 2024
The telehealth industry held steady on several fronts last year, but experts say 2024 will be different as stakeholders determine the future of virtual care.
In many ways, 2023 was a year of reckoning for virtual care. From sky-high funding and clinical promises verging on hyperbole to bankruptcy filings and an ongoing patient preference for in-person care, virtual care stakeholders had to concede to some hard truths. Still, the appetite for virtual care is alive and well, making it the stakeholders’ responsibility to assess and optimize the adoption and use of virtual care in the year ahead.
In the third quarter (Q3) of 2023, telehealth use dropped to 5.8 percent from 31.2 percent in the second quarter of 2020, the...