Chief Healthcare Executive April 14, 2021
Researches have validated a five-item assessment tool that can be used to measure clinicians’ compassion.
Findings published in the Journal of General Internal Medicine show researchers validated two five-item tools that can be used to measure patient experience of physician and nurse compassion in inpatient settings and can be used in conjunction with the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey.
“In health care, empathy is a feeling the clinician has, as opposed to compassion, which encompasses positive behaviors which patients can perceive,” authors explained. Clinician compassion is considered a vital element of high-quality care.
Defined as “the emotional response to another’s pain or suffering involving an authentic desire to help,” not only has research shown compassion...