Behavioral Health Business February 20, 2024
Morgan Gonzales

A “pocket penguin” tells you that you are loved, cherished and cared for. This isn’t a child’s TV show. , iIt’s a mental health chatbot.

AI-enabled chatbots, programs designed to simulate conversations with human users, are becoming increasingly common in the behavioral health marketplace to solve for the insufficient supply of mental health clinicians.

Mental health chatbots can deliver cognitive behavioral therapy (CBT) and other therapy lessons through direct messages with artificial intelligence (AI) as well as behavioral health triage for health care providers.

These chatbots, which offer benefits to both providers and patients, will be a part of the behavioral health industry for the foreseeable future, industry insiders told Behavioral Health Business. The “pandora’s box” of mental health chatbots...

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Topics: AI (Artificial Intelligence), Mental Health, Provider, Technology
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