Forbes October 24, 2024
Alston Lin

Alston Lin is the founder of OffDeal, an AI-native investment bank for small business M&A.

AI is eating the software industry. Virtually every new startup is an AI startup, and everyone else is strategizing on how to add AI to their product.

In the race to integrate AI into SaaS products, however, many builders are overlooking a critical usability flaw. My company learned this lesson the hard way—and it led us to completely rethink our business model.

How AI Is Generally Implemented Into SaaS

There are three major ways to leverage generative AI in SaaS:

1. Reading Data: Using AI to analyze existing natural language data.

2. Reading Instructions: Employing AI to understand user instructions for bespoke workflows.

3. Writing...

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Topics: AI (Artificial Intelligence), Technology
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