Becker's Healthcare June 18, 2025
What is your denials management process costing you?
Between 2022 and 2023, the cost per management of a denial went up from $43.84 per denial (totaling $19.7 billion in 2022) to $57.23 per denial (totaling $25.7 billion in 2023). And while the data isn’t available yet, 2024 is shaping up to show a denial rate increase and cost increase, with 3 out of 4 healthcare staff reporting denials were on the rise.
Up to 90% of denial management costs are labor costs, including direct economic costs and the opportunity costs of staff members not doing other value-added work. Additionally, the revenue cycle management (RCM) workforce is shrinking, which impedes organizations’ ability to manage denials and to follow up on late...
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