Behavioral Health Business February 21, 2025
This is an exclusive BHB+ story
The outpatient mental health world was thrown for a loop when COVID-19 hit. Overnight, the nature of care shifted heavily to telehealth. And demand for care shot through the roof.
Now, the industry has settled into a new normal. Before, the mental health industry had only a slightly greater tendency to use telehealth pre-COVID than other health specialties and operated either direct-to-consumer (D2C) models or the odd in-network model. Now, these providers face questions of in-network accessibility out of the gate in consumer inquiries while payers want verifiable care quality outcomes and consider pushing value-based care even more.
In this BHB+ TALKS, Behavioral Health Reporter Chris Larson sits down with Alex Katz, CEO and...
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