Behavioral Health Business May 30, 2024
Optum acquired outpatient mental health providers Refresh Mental Health and CARE Counseling in a bid to cut wait times.
Top brass at Optum’s parent organization, the health care behemoth UnitedHealth Group (NYSE:UNH), explained that Optum is prioritizing providing health plans with comprehensive, timely services that can be offered under value-based care contracts. Optum is the health care services arm of UnitedHealth Group. Those comprehensive services include primary care, behavioral health, specialty services and pharmacy services.
“There is a real issue in getting high-quality behavioral services today: on average, it takes over 50, 60 days to get an appointment for high-quality behavioral care,” Heather Cianfrocco, president of Optum, said at the Bernstein 40th Annual Strategic Decisions Conference on Wednesday. “We started...