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Optimizing the EHR user experience
DOTmed July 16, 2019
Who’s to blame for physicians’ discontent with EHRs? According to experts from the American Medical Association, developers and end users are not the only ones who have influenced the current EHR experience; the decisions and actions of regulators, policymakers, administrators and others have played a role as well.
In an article entitled, “The complex case of EHRs: examining the factors impacting the EHR user experience,” the authors review multiple factors that have led to physician dissatisfaction with EHRs. Rather than simply laying blame for the missteps of many, they rightly note that there are multiple opportunities for stakeholders to “collectively improve the use and efficacy of EHRs” — and suggest several solutions to improve EHR usability, user satisfaction, and...
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