STAT April 11, 2024
Tom Frieden

It’s no surprise in today’s corrosive political environment that trust in government is near an all-time low. That’s a big problem. Communities with more trust during the Covid-19 pandemic had fewer deaths and less economic devastation.

In many countries — notably the United States — the pandemic dissolved trust between parts of the community and the public health system. How can that trust be restored? In a word: gradually. Trust is built in drops and lost in buckets.

I believe that three actions must be at the forefront of efforts to regain trust:

  • improving communication
  • making guidance and mandates limited, appropriate, and transparent
  • demonstrating steady progress on health issues that matter to people

The decline in trust in...

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Topics: Govt Agencies, Healthcare System, Patient / Consumer, Provider, Public Health / COVID
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