STAT August 17, 2020
Roy Schoenberg

Covid-19 has transformed the traditional doctor’s office visit as we know it, moving it away from physical offices by adding online connections. That doesn’t mean virtual care is the sole future of health care. Instead, I hope it will become part of a new balance that embraces the potential of anywhere care.

To get there, the United States will need two things: the technology to shift a greater proportion of care to the home combined with more intense collaboration among all health care stakeholders, from health systems and health plans to patients, providers, innovators, and the government.

Exceptional telehealth is more than a one-time virtual interaction. It’s part of a tightly choreographed network of care that meets patients’ health needs...