STAT March 14, 2024
In the early days after it was hit by a cyberattack on Feb. 21, Change Healthcare, one of the country’s largest claims and prescription processors, said it would be back online soon. Three weeks later, customers were still waiting — and Biden administration officials were calling its owner, the giant company UnitedHealth Group, to task, even as Medicare offered emergency funds to providers who hadn’t been paid. However the crisis plays out in the coming days, one thing is clear: The critical technology infrastructure of the U.S. health care system needs to be better protected from any future attack.
The fallout from the attack on Change Healthcare has been widespread, significantly hurting pharmacies, clinics, and providers. The disruption has significantly...
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