STAT November 10, 2025
Daniel Plotkin

The system should reward ‘care’ rather than ‘cure’ services

The U.S. health care reimbursement system was built for a different era — one that prioritized high-stakes “cure” interventions over the nuanced “care” interventions better suited to the ongoing needs of today’s patients, physicians, and other providers. To improve outcomes, satisfaction, and value, we must upend this outdated approach and build a model that rewards thoughtful, relationship-driven care rather than volume and costly procedures. It’s time to fundamentally rethink how we pay for health care in America.

What we need is a reboot: change the underlying valuation to reward cognitive care services rather than high-tech cure services. This would yield something that is currently hard to imagine: providers incentivized to listen,...

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Topics: Employer, Govt Agencies, Insurance, Patient / Consumer, Provider
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