STAT September 20, 2024
Frances Quee

The new policy threatens both patient safety and the well-being of medical professionals

As a pediatrician working for NYC Health + Hospitals (H+H), one of the largest public health care systems in the country, I have witnessed firsthand the challenges of providing quality care to patients from all walks of life. Whether they’re American-born or newly arrived children, my colleagues and I are tasked with ensuring they get the medical attention they need. However, recent administrative changes at H+H have put that ability in jeopardy, especially for the most vulnerable. And I fear that other systems may follow H+H’s lead.

In August, H+H announced a drastic reduction in appointment times for new patients in both adult primary care and pediatrics,...

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