STAT September 22, 2023
Mark Goldstein

At the height of the pandemic, when everything was shut down, a patient with whom I had a long-term relationship developed suicidal ideation. A male adolescent who lived in poverty, he was not able to call me on his smartphone because he had run out of minutes. And he was ashamed to use his parents’ telephone because of privacy issues. Fortunately, he was able to find help.

I thought about him recently when my iPhone went into shutdown unexplainably for two consecutive Sundays at the same times and had to be erased each time. The good news was that I could still have used this bricked phone to call 911 in the event of an emergency. Any phone in the...

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