McKnight’s Senior Living April 22, 2024
Beginning in June, residents in some BHI Senior Living communities will be able to take advantage of a unique tech concierge program.
For residents, the new service will feature on-demand tech support, alongside virtual assistance, in-home appointments and a curriculum of tailored enrichment classes and training sessions.
For the operator, the program will deliver immediate tech support while also gathering and analyzing data that can be used to inform future technology investments and strategic moves.
BHI Senior Living recently announced the program in partnership with The Smarter Service, a tech concierge provider.
This collaboration reflects the increasing demand for tech support among the operator’s residents, who are using multiple devices to stay independent and connected in the digital age. It...
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