PYMNTS.com December 19, 2024

It may be groundbreaking technology, but OpenAI is letting users contact ChatGPT the old-fashioned way: over the phone.

The artificial intelligence company (AI) has launched 1-800-CHATGPT (1-800-242-8478), a number anyone in the U.S. can dial and speak to the AI chatbot for up to 15 minutes, at no cost, and from any type of phone.

A report Wednesday (Dec. 18) by Ars Technica describes the process. Users who call hear a voice that says “Hello again, it’s ChatGPT, an AI assistant. Our conversation may be reviewed for safety. How can I help you?”

From there, callers can ask the chatbot anything they’d normally ask in a live, interactive conversation. According to the report, OpenAI demonstrated the service during a livestream...

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