McKnight’s Senior Living April 4, 2024
Aaron Dorman

Data-driven decision making in senior living is a great opportunity, experts argue — except when these decisions are driving unfair care coverage denials.

A new report calls out the role of artificial intelligence in validating cost-cutting measures that leave seniors in need without coverage.

While the exact issue — the use of a tool, nH Predict, by both Humana and United Healthcare — has been going on for months, the lack of resolution was one reason why experts called for a renewed push for “transparency, accountability, and oversight” in the introduction of AI tools to healthcare and senior living.

A summary of the ongoing concerns about AI and nH Predict were part of a series on robotic tools and...

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Topics: AI (Artificial Intelligence), Insurance, Medicare Advantage, Patient / Consumer, Provider, Technology
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