Becker's Healthcare January 9, 2026
Becker’s asked four health system strategic leaders to pick one operational process systems must rethink in 2026.
If you are a COO or strategic leader in healthcare and are interested in joining Becker’s Healthcare COO + Strategic Leader virtual community, please contact Scott King at sking@beckershealthcare.com.
Editor’s note: Responses have been lightly edited for length and clarity.
Question: What is one legacy operational process that health systems must fundamentally rethink in 2026?
Juan Guzman. Chief Operations Officer, IU Health West Hospital (Avon, IN): Most health systems still operate as if volume equals success – procedure volumes, admissions, clinic visits, etc. This mindset could now actively work against systems looking to become more financially sustainable because not all volume...
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