OIG: Scheduling error in VA’s EHR had dire consequences
Healthcare IT News March 27, 2024
Because a high-risk flag had been inactivated in the hospital’s new Oracle electronic health record, clinicians did not evaluate a veteran’s mental health and medication restart request, contributing to an overdose seven weeks after a missed appointment.
The Veterans Administration’s Office of Inspector General released a report recently, following an investigation into a scheduling error in the new Oracle electronic health record at VA Central Ohio Healthcare System in Columbus that the agency said contributed to a patient’s death.
WHY IT MATTERS
In the March 21 report, which offered five recommendations to the Veterans Health Administration’s Electronic Health Record Modernization Integration Office, the OIG said it evaluated the health system’s failures related to a coding error in new EHR functionality....