Healthcare Innovation June 7, 2022
VA Office of Inspector General determined that metrics gaps impeded assessment of organizational performance, quality and patient safety, and access to care at the facility
A U.S. Department of Veterans Affairs Office of Inspector General (OIG) report found that more than a year after go-live with the new EHR at Mann-Grandstaff VA Medical Center, gaps in available metrics due to the EHR transition impaired the facility’s ability to measure and act on issues of organizational performance and patient safety.
Spokane, Washington-based Mann-Grandstaff was the first Veterans Health Administration (VHA) medical center to implement the new EHR system.
The OIG determined that, one year after go-live, gaps existed between required metrics and those that were available using new EHR data. These...