KFF Health News November 1, 2019
Lauren Weber and Phil Galewitz, Kaiser Health News

ST. LOUIS — As millions of Americans start shopping Friday for individual health insurance for 2020, they will see federal ratings comparing the quality of health plans on the Affordable Care Act’s insurance marketplaces.

But Christina Rinehart of Moberly, Mo., who has bought coverage on the federal insurance exchange for several years, won’t be swayed by the new five-star rating system.

“I’m pleased with the service I get with that and the coverage I have,”...

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