Modern Healthcare May 7, 2020
A new collaboration between the insurer MetroPlus, Amazon Web Services, Bain & Co. and the nonprofit AirNYC has helped the health plan rapidly connect with its most vulnerable members to check on their needs and keep them out of the hospital.
In March MetroPlus set out to identify all of its members who were at high risk of being hospitalized during the Covid-19 pandemic so it could connect them to medical and social services.
The nonprofit insurer, which is part of NYC Health + Hospitals, produced a list of about 85,000 members whom it wanted to contact. Even if these individuals didn’t contract Covid-19, government guidelines encouraging people to stay at home and the closure of doctors’ offices could prevent...
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