Radiology Business June 6, 2023
Using nurse navigators can help radiology departments contribute to the value-based care movement, according to a new study published June 3 in Clinical Imaging [1].
Beth Israel Deaconess Medical Center established its own program with the goal of enhancing the patient experience after a breast biopsy, along with improving timeliness and care coordination. Leaders also aimed to bolster direct communication between patients and the radiology department while increasing retention in the health system.
Researchers recently sought to measure the program’s success, analyzing data from six months before and six months after implementation. They found marked gains in certain key metrics: 71% of patients had breast pathology results communicated directly to them post-intervention versus 4% before. BIDMC also saw improved documentation...