PYMNTS.com February 24, 2025
Enterprises are accelerating their adoption of generative artificial intelligence (GenAI) at scale to gain a competitive advantage, especially in light of productivity and efficiency benefits across industries.
But C-suite leaders also face a thorny dilemma: How to innovate fast and yet do it responsibly to ensure privacy and avoid regulatory scrutiny.
The C-suite is saying, “I need to run fast. We need to drive business results, but I’ve got to do it in a secure, responsible way. I can’t have my data leaked to the outside world. I can’t drive an action that harms someone,” said Andrew Wells, chief data and AI officer, North America, of NTT Data, the digital transformation unit of Japanese telecom giant NTT, in an interview...
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