Becker's Healthcare August 29, 2025
Hospital CEOs are asking their CIOs for more than technical promises before approving large-scale EHR or AI projects. Executives want evidence of measurable impact on strategy, finances, workforce satisfaction and patient care.
“At Val Verde Regional Medical Center, when looking for justification on large-scale investments, common questions include: Does the implementation align with the organization’s strategic plan? Will it improve workflows? Will it improve staff productivity? What is the ROI? Is it secure?” Keith Willey, CIO of Del Rio, Texas-based Val Verde Regional Medical Center, told Becker’s.
He added that integration with existing systems and clarity on long-term support are critical, citing the hospital’s work with an AI listening vendor that integrates with its Meditech Expanse EHR.
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