Becker's Healthcare March 10, 2025
Andrew Cass

In recent financial filings, New Hyde Park, N.Y.-based Northwell Health has attributed “continued revenue cycle initiatives” as one of the reasons for improved operating results.

Michele Cusack, the system’s executive vice president and CFO, said during an upcoming episode of the “Becker’s Healthcare Podcast,” that revenue cycle is “always a key focus area, especially as we continue to grow and expand operationally.”

“As we introduce new services, it’s critical to ensure we’re optimizing processes and capturing all the revenue we should,” she said. “There are a lot of moving parts, but our focus remains on improving efficiencies, particularly in our cost-to-collect, by leveraging technology to enhance staff productivity.”

She said that right now the health...

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Topics: Health System / Hospital, Provider, RCM (Revenue Cycle Mgmt), Technology
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