HealthsystemCIO.com July 8, 2025
Anthony Guerra

Health systems are turning to firms with proven outcomes to improve workflows and clinician satisfaction.

Health systems continue to focus internal resources on optimizing their EHRs, aiming to reduce clinician burden, streamline documentation, and enhance care delivery. Yet, many organizations report that those ambitions remain only partially fulfilled. Operational inefficiencies, administrative complexity, and physician dissatisfaction continue to hinder progress. As a result, they are increasingly turning to third-party firms for help.

That trend is reflected in the latest research from KLAS, which shows steady growth in validated EHR optimization engagements since 2018. The report evaluates performance across a maturing market of consulting firms and identifies those best equipped to support large provider organizations—especially those navigating Epic, Meditech, Oracle Health, and...

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Topics: EMR / EHR, Health IT, Health System / Hospital, Market Research, Provider, Technology, Trends
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