HealthLeaders Media January 12, 2023
Knowing the cost of care ahead of time tops the list of items consumers are excited about.
According to a recent OnePoll survey conducted on behalf of Ribbon Healthcare, 48% of healthcare consumers said improved insight into how much care will cost ahead of time was the top item they were most excited about with respect to innovation in healthcare.
When looking for care online, 49% of respondents said accurate, up-to-date information is most important to them, while 46% said understanding how much care will cost before being billed is most important.
These are important numbers for revenue cycle leaders as adherence to the No Surprises Act would remedy these patients’ concerns.
As revenue cycle leaders toy with the idea...
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