Deloitte December, 2020
Executive summary
What role will you play in the transformation of health care?
The state of health care is rapidly evolving toward a consumer-centric model where technologies play an increased role in how consumers’ unique preferences are understood; how their individual context is perceived; and how their care needs, protocols, and medicines should be designed to shift from a state of sick care to health care. This precise understanding presents the opportunity not only to improve care for immediate needs, but also to predict upcoming needs and underlying capacity by leveraging both longitudinal and real-time data, delivering higher-quality, more personalized experiences.
Perhaps no industries better understand how to create and fulfill consumers-centric experiences than retail and technology. It’s no surprise...
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