American Hospital Association March 12, 2025

The AHA and Press Ganey March 12 released a new report showing hospital and health system patients reporting improvements in overall care experience and perception of safety alongside gains in key safety outcomes. It also shows that the health care workforce has had a rebound in their reported experience, resilience and perceptions of safety culture.

The insights report, “Improvement in Safety Culture Linked to Better Patient and Staff Outcomes,” highlights how hospitals that foster a strong culture of safety also report a better experience for patients and the health care workforce.

Key report findings include:

  • 13 million patients surveyed after hospital stays report improvements in their overall care experience and perception of safety.
  • Surveys of 1.7 million members...

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Topics: Health System / Hospital, Healthcare System, Patient / Consumer, Provider, Safety, Survey / Study, Trends
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