PYMNTS.com January 4, 2024

PYMNTS asked industry executives across the payments and digital commerce landscape to give us their take on the pivotal shifts, technological advancements and strategies that have shaped business in 2023. Their responses show critical trendlines to watch in the new year. Mark Smith, head of global payments market development at AWS, sees cloud-based transformation for both established payment companies and FinTechs accelerating in 2024.

In 2023, payment companies advanced their goal of making the payments experience frictionless, safe and more personalized.

Although payment companies began modernizing their platforms and applications on AWS to deliver better experiences over a decade ago, the volume and impact of cloud-based transformation for both established payment companies and FinTechs this year was impressive, and we...

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