KevinMD November 29, 2023
Jeffrey H. Millstein, MD

Clinical decision support tools in the EHR are gaining momentum. These exciting and meaningful innovations are challenging us to make room for them to flourish.

New technology is often disruptive before it finds its way to being helpful. In the late 1800s, the telephone created unexpected challenges in medical practice at its inception; it brought a need for new team members to answer calls and required doctors and patients to develop and adjust expectations around phone outreach. The original electronic health record (EHR) design improved digital documentation and billing efficiency but did little to enhance clinical excellence. Rather, it vastly increased clinicians’ task workload and diminished career satisfaction.

Recently, in contrast, I have attended seminars preparing our primary care group...

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Topics: EMR / EHR, Health IT, Primary care, Provider, Technology
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