HealthIT Answers September 23, 2020
Industry Expert

Underscores Need to Keep Patients and Healthcare Workers Safe

By Jeffrey Brady, MD, MPH, Director of the Center for Quality Improvement and Patient Safety, AHRQ and Tejal K. Gandhi, MD, MPH, Chief Safety and Transformation Officer, Press Ganey Associates, Senior Fellow at the Institute for Healthcare Improvement

As with so many other industries, healthcare has been forced to remake itself in the wake of the COVID-19 pandemic. For us, as co-chairs of the National Steering Committee for Patient Safety, the pandemic helped to bring into sharp focus the need to fix the persistent patient safety problems that we’ve all been battling for decades.

We know that some of our healthcare leaders are still struggling with culture, leadership, and governance issues and that our healthcare...

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