New analytics-driven framework aims to improve care of chronic disease

Medical Xpress April 21, 2025
Phil Ciciora, University of Illinois at Urbana-Champaign

An analytics-driven “decision framework” that accounts for the socioeconomic and demographic factors of patients can promote more equitable health care delivery and potentially improve chronic disease care outcomes, according to new research co-written by a University of Illinois Urbana-Champaign business scholar who studies technology adoption in health care. The study is published in the Journal of Operations Management.

A data-informed approach to scheduling patient encounters with clinicians can reduce risks associated with diabetes management by up to 19.4%, especially for underserved populations, says Ujjal Kumar Mukherjee, a professor of business administration at Illinois.

“Managing chronic medical conditions such as diabetes is a major challenge for health care organizations because it requires both committing resources over a long timeline and high...