Managed Healthcare Executive March 11, 2024
Patient preference does not decrease even if their usual provider is unavailable.
Telehealth has become increasingly popular since the COVID-19 pandemic and now almost three-quarters (69%) of Medicare patients are comfortable with their yearly wellness visit being conducted via telehealth, according to the results of a recent consumer survey from the virtual care network KeyChange.
The most popular benefits cited by participants were the decreased transportation time (39.25%), the option to avoid an office potentially full of sick people (30.7%) and quicker availability (20%).
The survey also found that 75% of Medicare patients would feel comfortable conducting their annual wellness visit with...