Pharmaceutical Executive May 16, 2024
The NABIP expressed frustration at CMS’ statement for placing blame on brokers and agents and not acknowledging evidence that switches were made by automated programs.
The National Association of Benefits and Insurance Professionals (NABIP) responded to a recent statement from the Centers for Medicare & Medicaid Services (CMS) that focused on the issue of unauthorized policy and plan changes on the ACA Marketplace.1 The statement from CMS came in response to reports that users’ plans had been changed without their knowledge or permission. The new plans did not always include the patients’ doctors or required prescriptions.
In a press release, NABIP CEO Jessica Brooks-Woods said, “We are deeply troubled by the portrayal of health insurance agents and brokers in the...