Healthcare Innovation November 15, 2023
Shannon Dowler, M.D., chief medical officer for North Carolina Medicaid, discusses ongoing health equity issues identified in the data
State Medicaid agencies hurried to develop telehealth policies at the outset of the pandemic. During a recent webinar put on by Manatt Health, Shannon Dowler, M.D., chief medical officer for North Carolina Medicaid, explained how telehealth was rolled out in her states and discussed ongoing challenges in making some of those changes permanent.
Before the pandemic, North Carolina Medicaid had only one telehealth policy use case —you had to be in a primary care office seeing a psychiatrist remotely. Three months before the pandemic, the Medicaid organization began developing a telehealth modernization plan. “We said that we think with three...
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