Politico April 26, 2024
Daniel Payne, Ruth Reader, Carmen Paun and Erin Schumaker

Health providers are finding ways to use artificial intelligence to help reduce the grunt work that comes with practicing modern medicine.

How so? AI may soon move beyond processing paperwork to handling calls with health insurers about what they’ll pay for.

Standard Practice, a health AI company, has created a system that can put in calls on behalf of providers — often to confirm insurance coverage details for their patients or care plans with pharmacies.

Time suck: Even in the Internet age, phone calls are often still required to keep care moving, Steven Greene, CEO of the company he co-founded with Phil Markunas, told Daniel.

Electronic medical records should theoretically simplify the process, he said. “But very often [care decisions]...

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Topics: AI (Artificial Intelligence), Insurance, Provider, Technology
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