MultiCare providers allege 'assembly line healthcare'

Becker's Healthcare August 15, 2023
Kelly Gooch

Providers at MultiCare’s Indigo Urgent Care Clinics are raising concerns about alleged unsafe and “assembly line healthcare.”

The providers are members of the Union of American Physicians & Dentists. They contend that there is increased pressure on physicians, nurse practitioners and physician assistants to spend no more than 15 minutes with each patient.

“This kind of healthcare is not safe for the patients or the providers,” Stuart Bussey, MD, a physician in private practice and president of the UAPD, said in an Aug. 14 union news release.

“This is turning busy clinics into a healthcare sweatshop,” he added.

Union members also claim that urgent care clinics are becoming mini “emergency rooms” amid growing hospital emergency room wait times, resulting...

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