MSK’s first chief digital officer on the role of tech in health care

In October Claus Jensen joined Memorial Sloan Kettering Cancer Center as its first chief digital officer and head of technology. Jensen was recruited from CVS Health and Aetna, where he served as chief technology officer and head of architecture. His new role—leading MSK’s digital transformation—will include developing tools to improve patient care and research. That will be no small feat, but Jensen feels up to the task, in part because of the many process-based patents he holds.

Why is a digital transformation needed at MSK?

We have always pushed the boundaries of what else we can do to take care of not just the physical aspects of the person but the whole person. What’s interesting about digital...